Privacy Policy

Last updated: December 2025

At Floating Shelves Australia ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website floatingshelves.au (the "Site").

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

• Fill out our contact form (name, email address, message content)
• Subscribe to our newsletter (email address)
• Participate in surveys or promotions

Information Automatically Collected

When you visit our Site, we automatically collect certain information about your device and browsing activity, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• Device type (desktop, mobile, tablet)

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Send you newsletters and updates (with your consent)
• Analyse website usage to improve our content and user experience
• Monitor and prevent fraudulent or malicious activity
• Comply with legal obligations

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences
• Understand how you use our Site
• Provide relevant content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect some functionality of our Site.

Third-Party Services

Amazon Associates Programme

Floating Shelves Australia is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com.au. When you click on Amazon product links on our Site, Amazon may collect information about your visit and purchases. Please refer to Amazon's Privacy Policy for more information.

Analytics Services

We use Google Analytics to help us understand how visitors interact with our Site. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. For more information about Google Analytics and how to opt out, visit Google's Privacy Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our Site (subject to confidentiality agreements)
• To comply with legal obligations or respond to lawful requests from public authorities
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets (with notice to you)

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Transfers

Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: privacy@floatingshelves.au
• Contact Form: floatingshelves.au/contact